✦ Short-Term Rental Operations Platform

Your property earns.

We handle the rest.

We at nonlost take care of everything between a booking confirmation and a guest checkout — smart keys, AI document scanning, cleaning, linen, maintenance, payments, and channel sync. You keep full control over price and availability. We connect to Airbnb, Booking.com, Vrbo, and more.

Sound familiar?

Running a short-term rental shouldn't feel like a second job.

Coordinating cleaners between every checkout
Being available 24/7 for key handovers
Chasing guests for deposits and outstanding balances
Manually updating availability across platforms
Dealing with maintenance calls at the worst times
Running out of clean linen at the last minute

We at nonlost remove every item on that list — so you can focus on what matters: your guests' experience and your return.

What we do

Everything your rental needs. One platform.

Every service is coordinated through nonlost — so nothing falls through the cracks between a booking and a checkout.

🔑

Smart Key System

Contactless digital keys. Guests check in themselves — no handovers, no waiting, no phone calls.

🧹

Housekeeping

Professional cleaning coordinated automatically after every checkout. Verified, insured, on schedule.

🛏️

Linen & Towels

Hotel-grade linen and towel rental, laundering, and replacement. Always fresh for every new guest.

💳

Payments & Deposits

Automated payment collection, deposit handling, and reconciliation. No chasing guests.

📡

Channel Sync

Live availability and pricing sync across Booking.com, Airbnb, and your direct channel.

🛒

Upsell Tool

Offer guests extras — additional bedrooms, laundry activation, late checkout — and capture the revenue.

🔧

Maintenance

On-call maintenance coordination. Issues reported, assigned, and resolved — without involving you.

🪪

Document Scan & Upload

Guests scan or photograph their passport or ID at check-in. Our AI reads the document and pre-fills their details automatically — no manual entry, no paper forms.

Your property. Our operations.

Keys, cleaning, payments, channel sync, and guest upsells — all under one roof. No juggling multiple vendors.

How it works

You stay in control.

We stay out of your way.

1

You set the price and availability

You decide when your property is available and what it costs. That control stays with you — always.

2

We handle everything else

Keys, cleaning, linen, maintenance, payments, channel sync. Our team and platform take care of every operational detail.

3

Guests check in and check out — seamlessly

Guests receive a digital key, let themselves in, and leave. No coordination required from you.

You keep price control

Set your rates. We never override them.

Contactless check-in

Digital keys in 30+ languages. No handovers, no waiting.

One point of contact

Keys, cleaning, payments, maintenance — all through nonlost.

Live on the nonlost platform

Managed by nonlost — in Pristina

Sunflower Apartments was the first property to go live on nonlost. Smart check-in, AI document scanning, automated housekeeping, channel sync, and guest upsells — all running without daily landlord involvement.

7.5

Good · 498 reviews

Booking.com

📍 Sunny Hill, Pristina, Kosovo

Free WiFiFree parkingKitchenBalconyAir conditioningWashing machine
"Very spacious apartment for 4 adults. Great communication with staff. Location very handy for walking around Pristina."

— Kate, United Kingdom

View on Booking.com ↗
Sunflower Apartments living roomSunflower Apartments bedroomSunflower Apartments dining area

"Very spacious apartment for 4 adults. Great communication with staff. Location very handy for walking around Pristina."

Kate

United Kingdom

"New apartment. Very cheap. Excellent and friendly hosts."

Carl

South Africa

"The staff was so kind and respectful, the location was perfect near the bus station and the apartments was so comfortable and clean!"

Resa

Kosovo

Instant price estimate

How much would your property cost to manage?

Adjust the sliders to match your apartment. Your estimate updates instantly.

Your city
Rooms: 31–8
Bathrooms: 21–5
Double beds: 10–6
Single beds: 30–6
Stays per month: 81–30
Desired occupancy rate: 60%10–100
Average price per night (€)

Cleaning & preparation per stay

€15

Volume discount — 25% off for 8+ stays/month

Monthly management fee

€24/mo

20% early-bird discount applied

Est. monthly cleaning & ops cost: €120

Includes cleaning, bed-making, and selected leasing services.

One-time installation: €99

Includes smart lock, backup key safe, channel manager for listing in 70 portals, maintenance readiness

Est. monthly profit

€774/mo

Revenue after OTA commission (15%) minus operations & management

Net revenue (after 15% OTA)
€918
Total monthly cost
− €144

No commitment. Our team will reach out within 24 hours.

Ready to stop losing time on operations?

Join landlords in Kosovo and Croatia who have handed over their operations to the nonlost platform — without giving up control.

Currently operating in Pristina (Kosovo) and expanding to Croatia in 2026.

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