✦ STR Operations Platform

Your property earns.

We handle the rest.

nonlost takes care of everything between a booking confirmation and a guest checkout — smart keys, cleaning, linen, maintenance, payments, and channel sync. You keep full control over price and availability.

Sound familiar?

Running a short-term rental shouldn't feel like a second job.

Coordinating cleaners between every checkout
Being available 24/7 for key handovers
Chasing guests for damage deposits
Manually updating availability across platforms
Dealing with maintenance calls at the worst times
Running out of clean linen at the last minute

nonlost removes every item on that list — so you can focus on what matters: your guests' experience and your return.

What we do

Seven services. One platform.

Every service is coordinated through nonlost — so nothing falls through the cracks between a booking and a checkout.

🔑

Smart Key System

Contactless digital keys. Guests check in themselves — no handovers, no waiting, no phone calls.

🧹

Housekeeping

Professional cleaning coordinated automatically after every checkout. Verified, insured, on schedule.

🛏️

Linen & Towels

Hotel-grade linen and towel rental, laundering, and replacement. Always fresh for every new guest.

💳

Payments & Deposits

Automated payment collection, deposit handling, and reconciliation. No chasing guests.

📡

Channel Sync

Live availability and pricing sync across Booking.com, Airbnb, and your direct channel.

🛒

Upsell Tool

Offer guests extras — additional bedrooms, laundry activation, late checkout — and capture the revenue.

🔧

Maintenance

On-call maintenance coordination. Issues reported, assigned, and resolved — without involving you.

Your property. Our operations.

All seven services work together under one roof. No juggling multiple vendors.

How it works

You stay in control.

We stay out of your way.

1

You set the price and availability

You decide when your property is available and what it costs. That control stays with you — always.

2

We handle everything else

Keys, cleaning, linen, maintenance, payments, channel sync. Our team and platform take care of every operational detail.

3

Guests check in and check out — seamlessly

Guests receive a digital key, let themselves in, and leave. No coordination required from you.

You keep price control

Set your rates. We never override them.

Contactless check-in

Digital keys. No handovers, no waiting.

One point of contact

All operations through nonlost. No juggling.

Live on nonlost

Managed by nonlost — in Pristina

Sunflower Apartments was the first property to go live on nonlost. Smart check-in, automated housekeeping, and channel sync — all running without daily landlord involvement.

7.5

Good · 498 reviews

Booking.com

📍 Sunny Hill, Pristina, Kosovo

Free WiFiFree parkingKitchenBalconyAir conditioningWashing machine
"Very spacious apartment for 4 adults. Great communication with staff. Location very handy for walking around Pristina."

— Kate, United Kingdom

View on Booking.com ↗
Sunflower Apartments living roomSunflower Apartments bedroomSunflower Apartments dining area

"Very spacious apartment for 4 adults. Great communication with staff. Location very handy for walking around Pristina."

Kate

United Kingdom

"New apartment. Very cheap. Excellent and friendly hosts."

Carl

South Africa

"The staff was so kind and respectful, the location was perfect near the bus station and the apartments was so comfortable and clean!"

Resa

Kosovo

Ready to stop losing time on operations?

Join landlords in Kosovo and Croatia who let their properties work for them — without the daily grind.

Currently available in Pristina (Kosovo) and expanding to Croatia.